Contact Us

Before getting in touch, you may find the answer you’re looking for in one of the resources below:

• 📦 Track your order from the link sent to your mobile phone
• 📖 Explore our guides and advice for life after bariatric surgery
• 💬 Connect with others and ask questions in The Porch community

Need further assistance?

Existing customer? The fastest way to get support is through the Support section in your account. Simply log in, submit a support ticket, and a member of our team will get back to you as soon as possible.

If you can’t find the information you need, please contact us using the form below.

Support Hours

🕓 Monday–Friday: 4:00pm–6:00pm
🕘 Saturday: 9:00am–12:00pm

To help us respond as efficiently as possible, please select the option that best matches your enquiry before submitting your message